There are a growing population of ageing and disabled people in our world, we are believing travel is for all no matter who you are or what limitations you have. More people now have access needs, whether or not related to a physical condition. Tourist with disabilities have different requirements based on their abilities, preferences and needs, the variety of disabilities cause different demands. Also, there are large variations within each kind of disability and their combinations. Furthermore, hidden impairments consist of a wide range of illness, such as allergies, asthma or diabetes that are often not obvious but require special attention. Accessible tourism enables all people to participate in and enjoy tourism experiences. Our services included people in wheelchairs, visual and hearing impairments, walking stick/crutches, seniors, families with a baby carriage and, pregnant women who can frequently move anywhere as their wish. With our help and support, we enable you to enjoy our services and our partnered facilities without any restriction by spending your pleasurable leisure time at the popular and wonderful tourism destination in Africa. Usually, our support to our customer is depended upon the standard service of transportation, accommodations and other travelling services that they need.
Our tour services work under the complex system of independent to make sure we are capable to meet all your requirements even though, we know that the challenges are not the same from one person to another as we saw before but we believe there is similarity of tackle them. Your demand for certain requirements is to enable you to fully participate during your travel, to help you we are concentrated on three essentials:
- Physical environment accessibility and aids availability at the destination
- Delivery of information regarding accessibility
- Accessible Information presentation
Assisted Travel Support:
To make your travel experience success, a travel member’s ability to perform the daily living activities is important to determine if and what type of assisted travel support that is required. As a guideline, we require all our guests to be able to perform individually (or with the help of a travel companion) the daily living activities shown on the image right.
We are glad to be of help in case assistance needs to be arranged externally. Via our carefully selected partner network, we can offer different services in terms of Assisted Travel Support and the daily living activities Assistance. We can connect you with people who can accompany you on travel as like.
Types of Assisted Travel Support
- Personal caregiver (non-medical services): Personalized, compassionate attention providing basic with the daily living activities (eating, bathing, dressing, transferring, toileting and mobility assistance).
- Nurse aid/nurse (medical services, licensed/registered): Acts as a personal caregiver, only with a home health / medical background providing ‘patient attendance’, basic and/or skilled care (i.e. urinary catheter changes, wound care, injections, et cetera).
- Doctor (medical services, licensed/registered): An experienced English speaking doctor personally accompanying you throughout the entire safari.
- Medical interpreter/translator (extra support): Where language may be a challenge, an interpreter/translator can come in handy (to avoid potential language barriers).
We understand each individual has their own access discourse where they value the relative importance of certain room components based on their individual access needs. When accommodation providers claim themselves as accessible and handicapped-friendly, we don’t believe what they say blindly. All offered accommodations are visited by us in person (or a reputable representative). We document every place we visit; we check, measure and assess the different accessibility levels of each place according to our own extensive checklist. Our expertise in being the specialist in ‘disability travel’ in the region, makes it possible to give you in-depth advice on accommodation details.
Together with you, we first need to determine what kind of safari style you are looking for. The biggest priority is that you feel comfortable, and not uneasy, about your choice of accommodation. Your input combined with our extensive knowledge of accommodations in Tanzania will make it possible to design your ultimate safari experience. We do not simply go for the ‘easiest pick’, but carefully select an accommodation provider that will meet with your accessibility needs and specific interests. We see it as our duty to inform you as good as possible so that the accessibility of your room and accommodation facilities can be guaranteed as part of your booking contract, not just ‘on request’ as can happen with other companies – which means they may not be provided.
See: Accommodation list
Things to know:
- Contact us: Mention all your requirements at the time of booking, you should know that we may need some time to make the necessary arrangements. Contact us each time you think it is important to do so. Make sure everything is okay and you are satisfied before your arrival.
- Be specific and clear when describing a disability: Give us many details as possible as you can about what you can and can’t do, and don’t downplay the severity of the disability. The more information we have, the better we can accommodate you.
- Be specific and clear when describing the trip to your doctor: A doctor can often prescribe measures for coping with an unusually long flight, limited medical facilities at your destination, the unavailability of prescription drugs and other pitfalls of travelling. Be prepared in some cases, your doctor may question the advisability of travel.
- Travel with a statement from your doctor: Preferably on letterhead, covering your condition, medications, potential complications, special needs and other pertinent information. Be sure you have your doctor’s contacts that can be reached in an emergency situation at any hour of the day. It will not only help you even us as we will need to go through it with our doctor and direct contact him/her if we feel it is necessary.
- Bring extra medication: We strongly advise you to travel with two complete packages of essential medication in case of emergency. Store all medications and other necessary medical supplies in your carry-on bag, contact us in advance if you will need any storage assistance.
- Carry medical alert information: Keep it close to you on your wallet card, necklace or close to your identification. If you think it is necessary, you can talk will you travel partner and do not forget to let us know
- Avoid connecting flights: Flying direct can save you unnecessary time and hassle. One exception: If you have trouble manoeuvring into aeroplane lavatories, long flights may become uncomfortable, so connecting flights might be a better option. If you do choose to connect, be sure to allow plenty of time between flights (we’d recommend at least 90 minutes, or two hours if you need to go through customs or security) to get from one gate to the next and always insist on keeping your own wheelchair up to the airline gate if you have mobility disability.
- Bring spare parts and tools: Wheelchairs can take tremendous abuse while travelling; assemble a small kit of spare parts and tools for emergency repairs. You may also be required to dismantle a wheelchair for certain flights or activities; make sure you and your travelling partner (if you have) know how to do this.
- Be creative: Bathrooms are often a hassle especially when you are far from the accommodation site. To be honest, you will need to find a way when there are no accessible bathrooms in sight, for example, pee discreetly just about, you got to do what you got to do, and hopefully one day the access will improve, but in the meantime there is a world out there to be discovered. Bring along an extra pair of pants and a great sense of humour. Reader Dorothy Dean, who has a mobility disability, write the following suggestion: “When travelling by car, I can use a bariatric walker in lieu of grab bars in the bathroom. You simply walk it up to the toilet, put it in place against the toilet, turn around, sit down and you have sturdy arms to use for getting up. It’s a little uncomfortable but is fine for travel.” Dean notes that this tip works best with large, sturdy walkers that have hand holds designed to help people rise, not just walk: “I would never use my regular walker to get up from a toilet,” she wrote.
- Learn our Swahili words: It is very useful because it cuts through the barriers when people stare at you (and they will) and also comes in handy when you need assistance from local staffs. Don't accept other people's notions of what is possible there are some people with mobility disability conquer mountain Kilimanjaro.
- Keep in mind that accessibility can mean different things in a different area: In some area, people rely more on human-support systems than on physical or technological solutions. People may tell you their facilities is accessible because they're willing to lift you and your wheelchair over the steps at the entryway. Be open to trying new ways of doing things, but also ask questions to make sure you are comfortable with the access provided.